Seattle Therapy - Skills for Life

COVID-19 Response

Seattle Therapy is working to ensure that care is available for all our clients. We are open and continue making changes to our clinic and services in response to these unprecedented and challenging times. We apologize for any inconvenience.


Last updated 11/04/2020

How We Are Protecting Clients and Staff

Seattle Therapy is committed to the safety of our clients, staff, and everyone who works with us. We have implemented multiple safety measures in order to promote social distancing, limit traffic in and out of our office, and keep everyone safe during the COVID-19 pandemic. We:

  • Provide professional teletherapy via our eHome Therapy services.
  • Use rigorous screening measures for clients and staff. These include health questionnaires and no-contact temperature screening upon entry.
  • Apply strict infection control protocols in accordance with the CDC and King County Health Department guidelines.
  • Sanitize all surfaces, tools, toys, etc. regularly throughout the day and after each use.
  • Require cloth masks or face shields for staff at all times.
  • Employ separated/private therapy spaces in the clinic in strict adherence to social distancing guidelines.
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What You Need to Know Before Your Session

We have implemented rigorous protocols to ensure that everyone remains safe and socially distanced when visiting our office. Here is what you need to know.

Drop-Off

With the exception of new clients and evaluation appointments, we have implemented a drop-off and pick-up policy to limit the number of people at Seattle Therapy at one time.

Please wait in your car until the start of your session. Masks are required upon exiting your car and should stay on while waiting.

Waiting Policy

When it is time for your session, a staff member will greet you and escort your child into the building. One family can wait to the left on the “Welcome” door mat (facing the door). Other families should choose a waiting spot by one of the window pictures that we have appropriately distanced. Thank you.

Screening

Prior to entering the building, a Seattle Therapy staff member will perform a series of screening checks. These include some basic questions from a health questionnaire and a no-contact temperature screening.

If possible, we advise that you take your temperature before coming to your session. If any of your household members have a temperature of 100.4 degrees or higher, we ask that you please stay home. You can call us to reschedule or switch to an eHome Therapy appointment.

Hygiene

Your child’s therapist will wear a mask or face shield at all times for the duration of the session.

Children under the age of 12 and persons with disabilities are not mandated to wear masks. However, we are ready to help and encourage our clients to wear masks with parental permission. If a caregiver has arranged with the therapist to accompany a child into their session, they must wear a mask at all times while in the building.

We are not able to provide masks for clients. Please bring your own from home. Additionally, everyone entering the building will use hand sanitizer upon entry, wash hands and sanitize as needed during the appointment, and sanitize again upon exit.

Personal Belongings

All clients remove their shoes prior to entering their session and store them in a sanitized cubby along with any personal belongings. This is done to minimize the risk of surface transmission. You may want to refrain from sending your child to therapy with any personal belongings such as toys, backpacks, etc. unless absolutely necessary or relevant to therapy.

Pick-Up

Just like during drop off, one family can stand to the left of the “Welcome” door mat (facing the door) while other families choose a waiting spot by one of the window pictures.

For hour-long appointments, please plan to arrive at 45–50 minutes past the hour. Your child’s therapist will escort them out to you. Please wear a mask and maintain social distancing from other parents and families during the pick-up process.

Due to our COVID-19 safety protocols, the time to talk with therapists during pick-up is minimal. Our therapists need to fully sanitize between each and every appointment.

We know that communication is an integral part of your child’s therapy. To maintain communication with your child’s therapist, we encourage you to request a phone call or parent meeting. These are offered in 15-minute increments. Please reach out to us if you would like to schedule a meeting.

In the Event of Exposure

If Seattle Therapy discovers that an individual who has recently visited our clinic tests positive for COVID-19, we will immediately contact all affected and potentially affected clients and staff. We will keep certain details private as per HIPAA guidelines and privacy practices.

Depending on the circumstances of the exposure, we may make the decision to switch all appointments to eHome Therapy for a period of time. We will keep in contact with all potentially exposed individuals and recommend that they get a COVID-19 test. We will implement cleaning protocols at our clinic and follow rigorous quarantine protocols for our staff.

In determining a plan to resume in-person care, we will thoroughly consult CDC guidelines, seek guidance from local health officials, and remain in close communication with clients and staff throughout the process.

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What to Do If You Are Sick

If you or anyone in your household are experiencing coronavirus symptoms, please stay home. Self-isolate for two weeks to help prevent the spread of the disease. If you have an appointment, please call us to reschedule or set up an eHome Therapy appointment.

Thank you for being flexible and working with us during this difficult time. We’ll all get through this together.

– Seattle Therapy